How to termination your contract & must pick a Choice: When you sign, you are agreeing to these rules.

Termination of Management Agreement & Business Continuity Policy

We truly value our relationships with every homeowner and understand that circumstances change. Whether due to relocation, selling a property, changing rental strategies, financial decisions, or personal preferences, there may come a time when you wish to end our management relationship.

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Our goal during any termination process is to protect all parties involved, including:

• The Property Owner;

• THOS;

• Guests;

• Occupants;

• Tenants;

• Vendors;

• Booking platforms;

• Existing reservations;

• Existing leases; and

• The overall continuity and reputation of the property.

 

The Property Owner acknowledges that terminating this Agreement is not simply ending a contract. It is transitioning an active business operation.

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By signing this Agreement, the Property Owner agrees to the following termination options.

 

OPTION 1: Standard Transition Termination

This option is intended to provide a smooth, orderly, and professional transition while honoring all existing commitments.

120-Day Written Notice Requirement. A 120-day written notice is required for all management programs, including:

• Short-Term Rentals (STR);

• Mid-Term Rentals (MTR); and

• Long-Term Rentals (LTR).

The notice period begins once THOS acknowledges receipt of the written termination request. The 120-day notice period is not a penalty. It is a business continuity period designed to protect all parties involved.

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Termination Fee

A termination fee equal to the original startup fee paid for the property shall apply. The startup fee is a retention, onboarding, setup, and operational fee and is not considered rental income. For owners with multiple properties, termination fees apply separately to each property. For multi-unit properties, fees may be allocated per individual unit or rental space.

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Existing Reservations, Occupancies & Leases Must Be Honored

All existing reservations, occupancy agreements, and leases secured during the active management period must be honored.

THOS reserves the right to continue managing these commitments through their scheduled completion date, even if those commitments extend beyond the official termination date.

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The Property Owner acknowledges that active commitments are legally binding agreements and shall not be disrupted without financial responsibility being assumed by the owner.

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Increased Management Compensation During the Notice Period

Termination of a management relationship creates significant additional administrative work, operational adjustments, and transition planning responsibilities. To account for these additional services, THOS management compensation shall temporarily increase during the 120-day notice period as follows:

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• Short-Term Rentals (STR): Standard: 20%. Transition Period: 60% of gross booking revenue

• Mid-Term Rentals (MTR): Standard: 20%. Transition Period: 40% of gross rental revenue

• Long-Term Rentals (LTR): Standard: 15%. Transition Period: 30% of gross lease revenue

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These temporary transition rates compensate THOS for the increased workload associated with ending an active management relationship.

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Additional services may include, but are not limited to:

• Transition planning;

• Administrative support;

• Documentation preparation;

• Guest communications;

• Occupant communications;

• Tenant communications;

• Lease coordination;

• Platform coordination;

• Vendor coordination;

• Maintenance coordination;

• Property inspections;

• Financial reconciliations;

• Reservation management;

• Move-out coordination;

• Property turnover planning; and

• Business continuity management.

 

The Property Owner acknowledges that a termination period requires significantly more administrative support than ordinary property management operations.

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These temporary rates are not intended to be punitive. Rather, they are designed to compensate THOS for the substantial additional work required to responsibly transition an active property management relationship while protecting all parties involved.

Additional Mid-Term (MTR) & Long-Term (LTR) ProtectionsMid-Term and Long-Term properties involve active occupants, tenants, lease obligations, and ongoing legal responsibilities that differ significantly from short-term reservations.

 

Termination of this Management Agreement does not automatically terminate:

• Occupancy agreements;

• Leases;

• Month-to-month tenancies; or

• Any legally binding agreements currently in place.

 

Existing Occupants & Tenants Must Be Honored

 

Any occupant or tenant secured during THOS's active management period shall remain protected and their agreements must continue to be honored according to the terms of their lease, occupancy agreement, and applicable laws.

The Property Owner may not use termination of this Agreement as a means to:

• Circumvent an existing lease;

• Force an occupant or tenant to vacate;

• Interfere with lease obligations;

• Alter existing terms;

• Disrupt an active tenancy; or

• Create conditions intended to pressure an occupant or tenant to leave.

 

Tenant Interference Restrictions

During the 120-day notice period and while active occupants or tenants remain in place, the Property Owner agrees not to:

• Independently negotiate rent;

• Promise concessions;

• Promise repairs;

• Modify lease terms;

• Instruct occupants or tenants to bypass THOS;

• Change policies;

• Alter occupancy terms;

• Independently communicate lease changes; or

• Otherwise interfere with THOS operations.

 

All communications shall continue through THOS until management is formally transferred.

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Transition Management Rights

THOS reserves the right to continue managing active occupants and tenants through the conclusion of their agreement, even if the Management Agreement has otherwise been terminated. If the Property Owner elects to assume management responsibilities prior to the expiration of an active lease or occupancy agreement, THOS may require a formal transition process. Additional administrative fees may apply.

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Tenant Procurement Protection

If an occupant or tenant was procured, screened, placed, renewed, or managed by THOS, and that occupant or tenant remains in possession after termination, THOS reserves the right to charge a transition administration fee until possession is surrendered or management is formally transferred.

The Property Owner acknowledges that terminating THOS does not terminate the work associated with active occupants or tenants.

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Property Sale Requirements

If the property is being marketed, transferred, or sold, the Property Owner must notify THOS immediately.

 

Selling a property does not automatically cancel:

• Existing reservations;

• Occupancy agreements;

• Leases; or

• Other active commitments.

 

Additional penalties, fees, and obligations may apply if those commitments are disrupted.

THOS will make reasonable efforts to assist with transition planning. If the Property Owner has not selected a real estate broker to sell the property, the Property Owner may elect to separately engage Van Treese Management under a separate listing agreement. This is optional and not required. In some situations, having an active licensed broker involved may assist with platform communications regarding property sales; however, no guarantee is made that any platform fees or penalties will be reduced or waived.

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Monthly Transition Administration Fee

During the 120-day notice period, a $400 monthly transition administration fee shall apply.

This fee covers:

• Transition planning;

• Documentation;

• Guest communications;

• Occupant communications;

• Tenant communications;

• Vendor coordination;

• Platform coordination;

• Administrative support; and

• Other transition-related activities.

 

Privacy Protections

THOS is not required to disclose confidential information belonging to guests, occupants, tenants, or applicants.

Owners will receive only the information reasonably necessary to facilitate the transition process.

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OPTION 2: Immediate Separation & Accelerated Termination

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This option is intended for owners who wish to immediately terminate the relationship and discontinue all management services.

Written notice must be submitted via email and all financial obligations by owner must be satisfied within 48 hours of submitted notice via email once property manager supplies the Total cost to terminate.The Property Owner shall be responsible for all costs associated with canceling active reservations, occupancy agreements, leases, or other existing commitments. 

 

These costs may include, but are not limited to:

• Platform cancellation penalties;

• Guest relocation expenses;

• Occupant relocation expenses;

• Lease buyout expenses;

• Reassignment fees;

• Refunds;

• THOS administrative fees;

• Existing management compensation;

• Additional labor expenses;

• Outstanding invoices; and

• Other transition-related expenses.

 

THOS will provide a detailed spreadsheet outlining all applicable financial obligations. Please note that THOS does not benefit from platform cancellation fees. Booking platforms may impose penalties against host accounts, negatively impact search rankings, reduce listing visibility, and potentially suspend accounts due to excessive cancellations. In some situations, platforms may also charge reassignment fees to help guests secure alternative accommodations. Documentation will be provided if such charges occur.

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Revocation of Termination (Change of Mind Policy)

The Property Owner acknowledges that submitting a notice of termination initiates a formal business transition process.

Once a termination notice has been submitted, THOS may immediately begin adjusting:

• Staffing;

• Vendor schedules;

• Pricing strategies;

• Booking calendars;

• Marketing efforts;

• Software systems;

• Guest communications;

• Occupant communications;

• Tenant communications;

• Administrative planning; and

• Operational workflows.

 

A notice of termination shall not be considered informal, tentative, conditional, or temporary.

If the Property Owner later decides to revoke, withdraw, or reverse their decision, THOS shall have no obligation to automatically reinstate services.​ THOS reserves the sole discretion to determine whether the relationship will continue.

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If THOS agrees to resume services, the following shall apply:

• The previous Management Agreement shall be considered terminated and closed;

• A new Management Agreement must be executed;

• Updated terms, pricing, fees, and policies may apply;

• A new startup, onboarding, or reactivation fee may apply;

• New minimum contract terms may apply;

• THOS may reassess the property's operational needs before resuming services; and

• THOS may decline to reestablish the relationship for any lawful reason.

 

Repeated cycles of termination, reinstatement, and re-termination may be considered disruptive to operations, and THOS reserves the right to permanently decline future management services.Termination notices are considered a formal business decision, not a negotiation tactic, temporary pause, or placeholder request. THOS reserves the right to protect its staffing, vendor relationships, systems, operational planning, and business continuity when making decisions regarding reinstatement.

 

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Co-Hosting, Platform Ownership, Account Access, and Business Continuity Protections

 

THOS offers multiple management models depending on the needs of the Property Owner. These models may include full-service management, co-hosting, or hybrid management structures.

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The Property Owner acknowledges that platform ownership and management services are separate business functions.

Platform ownership shall not be interpreted as ownership of THOS systems, operational procedures, pricing strategies, guest communications, vendor relationships, marketing efforts, or management services.

 

Removing THOS from a platform account does not automatically terminate this Management Agreement, eliminate contractual obligations, or transfer ownership of THOS's operational systems.

 

The following scenarios may apply:

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Scenario A: THOS-Owned Platform Account

In certain situations, THOS may create, own, and operate booking platform accounts on behalf of the Property Owner.

Examples may include:

• Airbnb accounts;

• VRBO accounts;

• Direct booking websites;

• PMS software;

• Dynamic pricing software;

• Communication systems; and

• Other operational systems.

In these situations:

• THOS retains ownership and control of the account;

• THOS controls account access and operational settings;

• Existing reservations remain under THOS management;

• The Property Owner may not request account ownership transfer unless otherwise agreed to in writing; and

• Active reservations, leases, or occupancy agreements must still be honored.

Termination of the Management Agreement does not automatically transfer account ownership to the Property Owner.

Additional transition fees and administrative services may apply.

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Scenario B: Property Owner-Owned Account (Co-Hosting Model)

In certain situations, the Property Owner may retain ownership of the Airbnb, VRBO, or other platform account and grant THOS co-host or administrative access.

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The Property Owner acknowledges that ownership of a platform account does not diminish the value of the management services provided by THOS.

The Property Owner agrees not to:

• Remove THOS access;

• Restrict THOS permissions;

• Downgrade THOS permissions;

• Suspend THOS access;

• Revoke THOS access; or

• Otherwise interfere with THOS operations during an active Management Agreement.

 

Removing THOS access before the expiration of this Agreement or before completion of the 120-day notice period may be considered a material breach of this Agreement.

 

The Property Owner shall remain financially responsible for:

• Termination fees;

• Transition fees;

• Startup fee obligations;

• Outstanding invoices;

• Existing reservations;

• Existing leases;

• Existing occupancy agreements; and

• Other contractual obligations.

 

Removing THOS from a platform account does not terminate the work already performed by THOS.

 

Scenario C: Hybrid Management Model

In some situations, the Property Owner may retain ownership of the booking platform account while THOS manages the operational side of the business.

 

THOS may control, coordinate, or support:

• Pricing strategies;

• Calendar management;

• Guest communications;

• Occupant communications;

• Tenant communications;

• Vendor coordination;

• Cleaning schedules;

• Maintenance coordination;

• Dynamic pricing systems;

• Marketing efforts;

• Hospitality systems;

• Operational procedures;

• Inventory management; and

• Other day-to-day operations.

The Property Owner acknowledges that removing THOS access to one platform does not terminate THOS's operational responsibilities or eliminate contractual obligations.

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THOS reserves the right to invoice additional transition fees if substantial operational work remains.

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Existing Reservations, Occupancies & Leases Procured by THOS.

Any reservation, occupancy agreement, lease, month-to-month tenancy, or tenant secured while THOS was actively managing the property shall remain protected.

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The Property Owner acknowledges that these commitments were obtained during THOS's authorized management period.

The Property Owner may not circumvent THOS by removing platform access while continuing to benefit from reservations, tenants, occupants, or leases procured during the active management period.

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Business Continuity Protections

If THOS loses access to a platform while active commitments remain in place, THOS reserves the right to invoice additional transition administration fees associated with:

• Guest communications;

• Occupant communications;

• Tenant communications;

• Reservation management;

• Lease administration;

• Vendor coordination;

• Documentation preparation;

• Platform coordination;

• Transition support; and

• Other administrative activities necessary to protect ongoing commitments.

The Property Owner agrees to cooperate in providing THOS reasonable access necessary to complete active obligations.

 

Ownership of THOS Work Product

The Property Owner acknowledges that THOS invests substantial time, labor, expertise, and resources into operating a successful property.

 

THOS work product may include, but is not limited to:

• Pricing strategies;

• Listing optimization;

• Guest messaging templates;

• Hospitality systems;

• Vendor relationships;

• Marketing strategies;

• Photography recommendations;

• Operational procedures;

• Property guides;

• Inventory systems;

• Design recommendations; and

• Business processes.

 

These systems remain proprietary business methods of THOS and are not automatically transferred to the Property Owner upon termination of this Agreement.

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Our Philosophy

Whether THOS owns the platform account, serves as a co-host, or operates under a hybrid model, our goal remains the same:

To protect the Property Owner, the property itself, existing commitments, and the overall continuity of the business.

Removing account access does not end the work that has already been performed.

Guests, occupants, tenants, and active commitments should never become collateral damage because platform access changes.

Our goal is to maintain professionalism, continuity, transparency, and a smooth transition while protecting everyone involved.

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We never want to lose a homeowner relationship. However, we also have a responsibility to protect the people who have already committed to your property. Guests, occupants, and tenants should never become collateral damage during a business transition.

Our goal is to make every transition as smooth, respectful, transparent, and professional as possible while protecting everyone involved.